Legal | Kolektif House

PERSONAL DATA PROTECTION, PRIVACY AND COOKIES POLICY

Protection of personal data is an important issue for Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi ("Company") (https://www.kolektifhouse.co/). As a data controller, the Company adopts the principles stipulated by the PDPL in order to comply with the Personal Data Protection Law No. 6698 (the "PDPL"), and fulfils its obligations regarding the processing, deletion, destruction, anonymization, transfer of personal data, informing the data subject and ensuring data security. The Privacy and Personal Data Protection Policy prepared within this scope is made available to the real persons ("Data Subjects") whose personal data are processed.


1. Scope and Purpose of the Privacy and Personal Data Protection Policy


This Privacy and Personal Data Protection Policy sets out:


  • a. methods and legal grounds for collecting personal data;
  • b. principles to be applied to the processing of personal data;
  • c. which groups of persons' personal data are processed and which categories of personal data are processed in relation to these groups of persons (Data Categories) and sample data types;
  • d. in which business processes and for what purposes these personal data are used;
  • e. technical and administrative measures taken to ensure the security of personal data;
  • f. to whom and for what purpose personal data may be transferred;
  • g. retention periods for personal data,
  • h. profiling and segmentation;
  • i. what are the rights of the Data Subjects on their personal data and how they can exercise these rights;
  • j. how the Data Subjects can change their positive or negative preferences for receiving electronic commercial messages;
  • k. sharing personal data with public authorities;
  • l. cookie usage and management.

a. Methods and Legal Grounds for Collecting Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi collects personal data through websites, mobile applications of the websites, social media accounts, cookies, call centres, notifications received from administrative and judicial authorities, and other communication channels in audio, electronic or written form in compliance with the legal grounds specified in Article 5 of the Personal Data Protection Law No. 6698. These legal grounds include:


  • explicit provision in the laws;
  • necessity of processing personal data directly related to the establishment or performance of a contract, provided that it is limited to the parties to the contract;
  • personal data made public by the data subject themselves;
  • necessity of processing personal data for the legitimate interests of the data controller, provided that it does not prejudice to the fundamental rights and freedoms of the data subject;
  • necessity of processing personal data for the establishment, exercise, or protection of a legal right.

b. Principles Applicable to the Processing of Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi adheres to the following principles in the collection, processing, and analysis of personal data:


b.1 Compliance with the Law and Principles of Integrity

Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi will collect and process personal data in a lawful and fair manner, ensuring the protection of data subjects' rights. The principles of proportionality and necessity will be taken into account in carrying out these activities.


b.2. Purpose-Specific Limitation

Personal data may only be processed for the purposes defined before its collection. Additional changes to the purpose can only be made to a limited extent and with justification.


b.3. Transparency and Disclosure

Data subjects should be informed in detail before collection and processing of their personal data. Prior to data collection, data subjects should be informed about the following:


  • identity of data controller and its representative, if any;
  • purpose of processing personal data;
  • recipients of the processed personal data and the purpose of such transfers;
  • method and legal ground for collection of personal data;
  • rights of the data subject under Article 11 of the PDPL.

b.4. Data Economy


Before the processing of personal data, it should be determined whether the transaction is necessary to achieve the purpose and to what extent it is necessary. If the purpose is acceptable and proportionate, anonymous or statistical data may be used.


b.5. Deletion of Personal Data

Personal data that is no longer necessary is deleted, destroyed, or anonymized after the expiration of the retention periods stipulated by relevant laws and for the purposes of evidence.


b.6. Accuracy and Data Up-To-Dateness

Personal data must be accurate, complete, and up-to-date if it is is correct, complete and known. Inaccurate or incomplete data should be deleted, corrected, completed or updated.


b.7. Privacy and data security

Personal data should be stored and kept as confidential information. Personal Data should be protected and kept confidential on a personal level by taking necessary administrative and technical measures to prevent unauthorized access, illegal transactions, sharing, accidental loss, alteration or destruction.


c. Which Groups of Persons' Personal Data are Processed, and Categorization of Data Subject Groups of Persons


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi categorizes the data subject groups whose personal data are processed in its personal data processing processes and related activities as follows. However, personal data of other groups may also be processed in accordance with the personal data processing requirements stipulated in Articles 5 and 6 of the Personal Data Protection Law (the ''PDPL'') and within the legal grounds specified in this Personal Data Protection, Privacy, and Cookies Policy.


d. Data Categories and Sample Data Types


1.

a) Member Customer

  • Identity Information:   First name, last name, date of birth, national identification number,
  • Location Information: City, district related to residence and purchased product, notification address, if necessary, current location information
  • Contact Information: Mobile phone number, landline phone number, email address, company's notification address (if applicable), individual's residential address, postal code
  • Financial Information: Tax office and number, invoice details, payment card information
  • Customer/Member Information: Membership information, membership ID number, specific current code assigned to the member in the company's billing system
  • Customer/Member Transaction Information: SPurchased product(s), purchase amount, purchase date, call centre conversation records, consent for commercial electronic communication, campaigns/contests utilized, coupons used, order-related information
  • Risk Management Information: IP address
  • Transaction Security Information:  Password information
  • Marketing Information:Cookie records, targeting information, evaluations indicating preferences and interests
  • Audio and Visual Data: Call centre conversation records, camera recordings obtained in mandatory areas owned by the company
  • Legal Procedure and Compliance Information: Start and end time of the service provided, type of the service utilized, transferred data amount, consent for commercial electronic communication given by the Data Subject, membership agreement approved , corporate membership agreement, other legal texts and contracts enabling the use of services provided by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
  • Direct Marketing Information: Marketing-related SMS, email messages, or calls made by the call centre based on the consent for commercial electronic communication given by the Data Subject
  • Request/Complaint Management/Reputation Management Information: Records related to complaints and/or requests submitted by the Data Subject regarding the product or service purchased via the website, mobile application, social media accounts, or call centre, and the processes of evaluation or management of these requests

b) Guest Customer (users who make purchases on the website without registering as members))

  • Identity Information:  First name, last name, date of birth, national identification number,
  • Location Information: City, district of residence (delivery address for the purchased product made through [kolektifhouse.co]
  • Contact Information: Mobile phone number, email address, address, postal code, landline phone number
  • Financial Information: Tax office, invoice details
  • Guest Customer Transaction Information:  Purchased product(s), purchase amount, purchase date, call enter conversation records, consent for commercial communication, campaigns utilized, order-related information
  • Risk Management Information: IP address
  • Transaction Security Information:  Password information
  • Marketing Information:Cookie records, targeting information, evaluations indicating preferences and interests
  • Audio Data: Call centre conversation records
  • Legal Procedure and Compliance Information: Start and end time of the service provided, type of the service utilized, amount of data transferred, consent for commercial electronic communication given by the Data Subject, other legal texts and contracts enabling the use of services provided by [kolektifhouse.co]
  • Direct Marketing Information: Marketing-related SMS, email messages, or calls made by the call centre based on the consent for commercial electronic communication given by the Data Subject
  • Request/Complaint Management/Reputation Management Information: Records related to complaints and/or requests submitted by the Data Subject regarding the product or service purchased via the website, mobile application, social media accounts, or call centre, and the processes of evaluation or management of these requests
2.

Online Visitors

  • Transaction Security Information:  Password, mobile phone, e-mail password information
  • Legal Procedure Information/Risk Management Information: IP adsress
  • Legal Procedure and Compliance Information: Start and end time of the service provided, type of the service utilized, amount of data transferred
3.

The Person on Whose Behalf the Product Purchased will be Delivered

  • Identity Information:  First name, last name, date of birth, national identification number,
  • Location Information: City, district of residence (delivery address for the purchased product made through [kolektifhouse.co]
  • Contact Information: Mobile phone number, e-mail address, address, postal code, landline phone number
  • Financial Information: Tax office, invoice details
4.

Seller/Supplier/Seller Candidate/Seller or Supplier Employee or Representative

  • Identity Information:  National identification number, first name, last name
  • Contact Information: E-mail address, landline phone number, REM address, address, mobile phone number
  • Financial Information: Account Number, Tax Office, Tax Identification Number, tax board, IBAN Number
  • Legal Procedure and Compliance Information: Circular of signature, certificate of activity,
  • Special Categories of Personal Data/Legal Procedure Information:  Signature

e. In Which Business Processes and for Which Purposes Personal Data are Used


1.
  • Carrying out membership procedures;
  • Improving the services offered through the e-commerce platforms "https://www.kolektifhouse.co/" and "https://koplanet.kolektifhouse.co/marketplace'' [the ''platform''] operated by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, developing new services, and providing information related thereto;
  • For the purpose of the performance of the Membership Agreement entered into with the Member Customer, analysing the preferences, interests and needs of the Member Customers and providing special promotions, opportunities and benefits to the Member Customers who have given their consents to receive commercial electronic messages;
  • Conducting re-marketing, targeting, profiling, and analysis based on the express consents of the Member Customers, promoting and marketing applications, goods/products, and services according to the preferences and likes of the Member Customers;
  • Resolving Member Customer issues and complaints;
  • Improving the Member Customer experience on both the platform and mobile application;
  • Tracking accounting and purchasing transactions;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Making necessary arrangements to ensure that the data processed is up-to-date and accurate.
2.

Personal Data of Online Visitors

  • Processing of online visitors data as per the Law No. 5651;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Fulfilling legal obligations.
3.

Personal Data of the Person on Whose Behalf the Product Purchased will be Delivered

  • Carrying out product-delivery processes;
  • Tracking accounting and purchasing transactions;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Making necessary arrangements to ensure that the data processed is up-to-date and accurate,
  • Fulfilling legal obligations.
4.

Personal Data of Seller/Supplier/Seller Candidate/Seller or Supplier Employee or Representative

  • Conducting contract processes;
  • Tracking accounting and purchasing transactions;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Making necessary arrangements to ensure that the data processed is up-to-date and accurate,
  • Fulfilling legal obligations.

f. Technical and Administrative Measures Taken to Ensure the Security of Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi is committed to taking all necessary technical and administrative measures to ensure the privacy, integrity, and security of personal data.
Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi takes necessary precautions to prevent unauthorized access to, misuse, unlawful processing, disclosure, alteration, or destruction of, personal data. Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi uses generally accepted security technology standards such as security firewalls and Secure Socket Layer (SSL) encryption when processing personal data. Additionally, when you send your personal data through the website, mobile application, or mobile site of Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, these data are transferred using SSL.
To ensure the prevention of unauthorized access to, unlawful processing of, personal data, and the preservation of personal data, Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi:


  • protects all areas on the website or mobile application where personal data are received with SSL;
  • establishes and implements access authorization and control matrices for its employees to prevent the unlawful processing of personal data collected through the website or mobile application;
  • conducts penetration tests and tests the system's resilience to unauthorized access to ensure that personal data are not accessed unlawfully;
  • ensures that personal data in paper form is stored in locked cabinets and accessed only by authorized individuals;
  • Personal data processed through cookies owned by third-parties from which services are received are deleted from the systems of these third-parties when the membership ends.

Although Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi has taken the necessary information security measures, in the event that personal data are damaged as a result of attacks on the platforms operated by the Company or the Company's system or in the hands of unauthorised third-parties, the Company shall immediately notify you and the Personal Data Protection Board and take the necessary measures.


g. To Whom and for What Purposes Personal Data may be Transferred;


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi only transfers personal data to third-parties in accordance with the purposes stated in this Personal Data Protection, Privacy, and Cookies Policy and in compliance with Articles 8 and 9 of the Personal Data Protection Law. In this context, Member Customer/Guest Customer data processed and the information about the person to whom the product purchased will be delivered are shared with the seller and the shipping company, and these data can also be accessed by the call centre if necessary. The information about the person to whom an invoice will be issued is shared with the shipping company for the purpose of delivering the invoice to the relevant person.

The mobile phone number and/or email address details of Member Customers/Guest Customers are shared with the commercial electronic communication infrastructure service provider based on the consent for commercial electronic communication, in order to promote and advertise based on shopping preferences, likes, and habits and to provide benefits and opportunities through commercial electronic communication.

Website or mobile application usage preferences and browsing history are shared with domestic and international business partners providing cookie services for segmentation purposes and for contacting Member Customers/Guest Customers based on their preferences and likes. Personal data transfers carried out within this scope take place through secure environments and channels provided by the relevant third-party.

Data related to Member Customers/Guest Customers are shared with research companies to enhance Member Customer/Guest Customer satisfaction and loyalty.

In addition, your personal data will be shared with our international business partners for the provision of business development services, statistical and technical services, and the conduct of customer relations.

If Member Customers/Guest Customers/Online Visitors contact Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi via the corporate Whatsapp line, since the Whatsapp platform is a service provided from abroad, they will have sent their personal data abroad. If Member Customers/Guest Customers/Online Visitors do not want to send their personal data abroad using Whatsapp, they can use other communication channels provided by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi.

The personal data transferred domestically and abroad as mentioned above are legally protected through provisions in compliance with the PDPL in our contracts, taking into account the fact that the counterparty of the legal relationship is the data controller or data processor.

When transferring personal information to countries outside of Turkey during information sharing as mentioned above, the data are transferred in accordance with this policy and as permitted by the applicable data protection laws.


h. Personal Data Retention Periods


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi retains the personal data it processes in compliance with the Personal Data Protection Law (the ''PDPL'') for the periods prescribed in the relevant legislation or as required by the processing purpose. Additionally, your personal data may be retained to the extent necessary for the implementation of the necessary defences in case of any disputes between you and the Company.

You can review our Cookies Policy for the retention periods of personal data obtained through cookies.


i. Profiling and Segmentation


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi processes the personal data related to Member Customers/Guest Customers in order to:


  • h.1. carry out profiling and segmentation for Member Customers/Guest Customers who have given their consents for receiving commercial electronic messages, in order to prepare more suitable contents, advertisements, promotions, and discounts according to their preferences.
  • h.2. carry out profiling and segmentation for Member Customers/Guest Customers who have not given their consents for receiving commercial electronic messages, in order to:
    • a. improve products (determining the most sold or unsold product categories);
    • b. organise campaigns for customer groups that have the potential to buy a certain product by making modelling by analysing their shopping preferences and uploading them to the system;
    • c. take actions to increase sales potential.

Within the scope of profiling and segmentation activities, the personal data of Member Customers/Guest Customers, such as name, surname, mobile phone, email, or address information, are not directly used. Instead, they are processed with Member Customer/Guest Customer IDs assigned to them. The use of Member Customer/Guest Customer IDs, or in other words, pseudonymized data, ensures the protection of the personal data of the Customer/Member. Member Customer/Guest Customer IDs are accessible only to the relevant individuals or departments within https://koplanet.kolektifhouse.co/. These IDs assigned to Member Customers/Guest Customers are stored encrypted in the system by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, and access to this section is limited to authorized individuals.


j. Rights of Data Subjects on Personal Data and How to Exercise These Rights


The rights that the data subjects have under Article 11 of the PDPL regarding their personal data processed by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi are listed below:


  • right to know whether their personal data are being processed;
  • right to request information if their personal data have been processed;
  • right to know the purpose of processing their personal data and whether they are used for their intended purpose;
  • right to know about the third-parties to whom their personal data are transferred home or abroad;
  • right to request the correction of their personal data if it has been processed in an incomplete and incorrect manner;
  • right to request the deletion or destruction of their personal data within the framework of the requirements stipulated in Article 7 of the PDPL;
  • right to request that the actions taken under sub-paragraphs (d) and (e) be notified to the third-parties to whom their personal data have been transferred;
  • right to object to any result against them that arises from the analysis of personal data exclusively through automated systems;
  • right to demand compensation in case of damages due to the unlawful processing of their personal data.

k. How Data Subjects can Change their Preferences for Receiving Electronic Commercial Messages


By accessing the "Communication Preferences" section at any time, you can change or update your preferences you have made regarding receiving commercial electronic communications when you became a member to the website or mobile application of the electronic commerce platforms operated by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, or at any later time.

Terminating your membership does not mean revoking your consent to receive commercial electronic communications. Therefore, please ensure that you have completed all the procedures to revoke your consent.

Regarding cookie management, you can follow the steps specified in our Cookies Policy.


l. Sharing Personal Data with Public Authorities


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi may share your personal data related to your visits or membership to the electronic commerce platforms and mobile applications operated by it, as well as your traffic information such as browsing data, with public institutions and organizations authorized to legally request such information, to fulfil its obligations under company laws (in cases where there is a legal or administrative obligation to notify or provide information, including but not limited to combating crime, threat to state and public security).


m. Cookie Usage and Management


We use cookies on our website to monitor users' preferences. Cookies are small files that are left on your computer's hard drive. They simplify navigation and make the website much more convenient to use. Cookies also help us identify the most popular areas on our website. In this way, we can create the content of our websites to better meet your needs, so we can improve the service we provide to you. Cookies can also be used to determine if our website has been accessed from your computer before.

You can also use our website without cookies, you can prevent the storage of cookies on your computer's hard disk by selecting the * block cookies * setting in your browser settings. However, we would like to draw your attention to the fact that many browsers automatically accept cookies and if you do not accept cookies, your use of our website may be limited.


2.Requirements for Deletion, Destruction and Anonymization of Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi retains the personal data processed through its website, mobile application, or mobile site in accordance with Article 7, 17 of the Personal Data Protection Law (the ''PDPL'') and Article 138 of the Turkish Penal Code, as well as for the periods required by the processing purpose. After the expiration of these periods, the Company will delete, destroy, or anonymize personal data in accordance with the Regulation on Deletion, Destruction, or Anonymization of Personal Data.

Deleting personal data by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi refers to making personal data inaccessible and unusable for the respective users. Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi establishes and implements an access authorization and control matrix at the user level for this purpose and takes necessary measures for the deletion process in the database.

Destroying personal data by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi refers to making personal data inaccessible, irretrievable, and unusable by anyone in any way.

Anonymizing personal data by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi refers to rendering personal data unattributable or non-identifiable to any real person, even if it is matched with other data.

Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi provides detailed information on the methods, technical and administrative measures taken for deletion, destruction, and anonymization within the scope of the Personal Data Storage and Destruction Policy prepared in accordance with the Regulation. In this policy, the time interval for periodic destruction required by the Regulation is six (6) months.


3. Changes to the Privacy/Personal Data Protection Policy


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi may make changes to this Privacy/Personal Data Protection Policy at any time. These changes will take effect immediately upon the publication of the modified Privacy/Personal Data Protection Policy. In order to be aware of the changes in this Privacy/Personal Data Protection Policy, necessary notifications will be provided to our members.


4. Obligation to Register with the Data Controllers Registry


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi has registered with the Data Controllers Registry as specified in Article 16 of the Turkish Personal Data Protection Law (the ''PDPL''). Accordingly, the information and documents submitted to the Board for registration are as follows:


  • Identity and address information of Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi as the data controller and, if any, its representative;
  • Descriptions regarding the purpose of processing personal data;
  • Explanations about the groups of data subjects and their data categories;
  • Recipients or recipient groups to whom personal data may be transferred;
  • Personal data allowed to be transferred to foreign countries
  • Measures taken for personal data security;
  • Maximum time period required for the purpose for which personal data are processed.

DISCLOSURE TEXT AS PER THE PERSONAL DATA PROTECTION LAW NO. 6698

As Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi ("Company"), we are pleased that you have visited our website and shown interest in our Company and our products. You may be sharing your personal data with us due to your visit to, and the transactions you have made on, our website. Your personal data that you transfer to us and we save during your visit to our website are protected with utmost care and attention and processed in accordance with the data security rules in force in the country where our relevant unit is located and operating. Our website may also contain links or advertisements to the websites of other servers that do not have any data security statement.

Personal data within Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi are under the protection of the Company as the Data Controller. The Company takes the necessary technical and administrative measures by using its technological and infrastructural facilities to ensure that personal data is processed in accordance with the law and kept securely within the framework of the Personal Data Protection Law No. 6698 (the "Law").

We process your personal data in accordance with the procedures and principles stipulated in the Law and other laws. We process your personal data for specific, clear and legitimate purposes in accordance with the law and good faith, accurately and up-to-date when necessary. We ensure that we will retain your personal data only for the maximum period specified in the relevant legislation or required for the purpose for which they are processed, and in any case for the legal statute of limitations.

You can access more detailed information about the processing of your personal data that you share with Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi from the Personal Data Protection, Privacy and Cookie Policy (PDPL) on our homepage.


HOW AND FOR WHAT LEGAL GROUNDS DO WE COLLECT YOUR PERSONAL DATA?


We process your personal data when the processing of personal data is explicitly stipulated in the laws, when processing is necessary for the establishment of a commercial contract within the framework of the intended legal relationship between you and the Company, when processing is necessary for us to fulfil our legal obligations, when your personal data has been made public by yourself (to the extent that it is compatible with the purpose of public disclosure), when processing is necessary for the establishment, exercise, or protection of a right, when processing is necessary for the legitimate interests pursued by the Company, provided that it does not prejudice to your fundamental rights and freedoms.

We obtain your Personal Data through channels such as e-mail, related websites and mobile applications, through social media accounts that you allow Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi access, verbally through voice recording via the Kolektif House switchboard system, electronically and through the call centre channel or physically by mail / cargo.

We process your personal data in accordance with your consent.


WHICH PERSONAL DATA DO WE PROCESS?


The following personal data will be processed by the Company automatically in electronic environment depending on your express consent in accordance with Article 5 of the PDPL.


  • Identity Details: Name-Surname, Title, Date of Birth, Identity Number, Tax Identification Number and Details, CRS Number, REM Address
  • Contact Details: Mobile Phone Number, Landline Phone Number, E-mail Address
  • Transaction Security Information: Your Device Information, Device ID, IP Address Information, MAC Address, Wireless Connection Data, Operating System Type and Version, Application Version
  • Audio Recording Details: If you communicate with the call center, your voice recording

OUR PURPOSES OF PROCESSING YOUR PERSONAL DATA


The personal data obtained from our customers within the scope of an order is processed by the Company limited to the purposes of delivering the order and related documents to you, performing the contract entered into between you and Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, following up other processes related to the contract, planning and execution of the activities necessary to increase the user experience of the products and services offered by the company and to recommend and promote them to the relevant persons by customising them according to the tastes, usage habits and needs of the relevant persons, ensuring the legal, technical and commercial business security of the Company and the relevant persons who have a business relationship with the Company, conducting advertising/campaign/promotion processes, conducting marketing analysis studies and conducting marketing processes of the products, within the scope of performing the contract related to the service provided by the Company.


TRANSFER OF YOUR PERSONAL DATA TO THIRD-PARTIES


Your personal data processed by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi may be shared with our domestic affiliates, shareholders, business partners, legally authorised public institutions and private persons in accordance with Article 8 of the Law, based on the legal grounds specified in Article 2 and for the purposes detailed in Article 3. For the same purposes and limited to these purposes, your personal data may be shared with our affiliates, shareholders and business partners abroad in accordance with Article 9 of the Law with your express consent.


YOUR RIGHTS UNDER THE PERSONAL DATA PROTECTION LAW


You have the following rights related to your personal data under Article 11 of the Law:


  • to find out whether personal data has been processed about you, and if so, to request information related thereto;
  • to find out the purpose of processing your personal data and whether they are used in accordance with their purpose;
  • to find out whether your personal data has been transferred domestically or abroad and to whom they have been transferred;
  • if your personal data has been processed in an incomplete and incorrect manner, to request for correction of them.

You may request that your personal data be deleted, disposed of or anonymised within the framework of the requirements provided for in the Law. However, we will evaluate your request and decide which of the deletion, disposal and anonymization methods is appropriate according to the circumstances of the concrete case. In this context, you can always request information from us about why we have chosen the method of disposal we have chosen.

If you suffer any damages due to unlawful processing of your personal data, you may request compensation for the damages suffered.

We will try to finalise your requests in your application without charge within 30 (thirty) days at the latest depending on the nature of the request, but if the transaction requires an additional cost for us, we may charge you the fee in the tariff determined by the Personal Data Protection Board.

You can submit your application regarding the processing of your personal data by filling out the "application form" on our website. In order to determine whether the application pertains to you and thus to protect your rights, we may request confirmation of whether the application is yours by replying to the e-mail address you have sent to us.

If you would like more information about the processing and protection of your personal data, you can always contact us.


CONTACT DETAILS


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
E-mail address:  [email protected] / [email protected]
Central Registration System Number: 0575045826500018
Address: Esentepe Mahallesi, Talatpaşa Caddesi, No:5/1, Levent, Şişli, Istanbul
Phone: 0212 924 24 10


EXPRESS CONSENT TEXT ON THE PROTECTION OF YOUR PERSONAL DATA


I hereby acknowledge, represent and warrant that I have been duly informed in accordance with the relevant legislation through the texts titled "Personal Data Protection, Privacy, and Cookie Policy" and "Disclosure Note in accordance with the Personal Data Protection Law" available at www.kolektifhouse.co, prior to the processing of my personal data, that my express consent is not a prerequisite for the provision of a product or service or for benefiting from a product or service, that I have been provided with clear and comprehensible information regarding all aspects of data processing that I have understood the purpose for which my personal data to be obtained will be used and that I have read and understood the relevant policy and documents in their entirety.

In this context, pursuant to the Personal Data Protection Law No. 6698 (the ''PDPL''), I hereby consent to the collection, recording, storage, retention for the period required for the purpose for which they are processed or as prescribed in the relevant law, modification, reorganisation, disclosure, transfer, acquisition, making available, classification of my personal data and my special categories of personal data, all kinds of transactions performed on them, such as preventing the use of the same, performance of some and/or all of these transactions by the data controllers approved by the Company, and, if necessary, sharing them with the relevant public institutions and organisations and third-parties home and abroad who are group companies, partner companies, consultants, shareholders or solution partners as required by business relations, either fully or partially, by automated or non-automated means as part of any data recording system, for the purposes and within the scope specified in the texts titled "Data Protection, Privacy, and Cookie Policy" and "Information Note in accordance with the Personal Data Protection Law" available on the website www.kolektifhouse.co.


Name and Surname:

Date:

Signature:


CONTACT DETAILS OF DATA CONTROLLER


Full Name and Title: Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
Web Address: https://kolektifhouse.co/
E-mail Address: [email protected] / [email protected]
CRS Number/Tax ID Number: 0575045826500018 / 5750458265
Adsress: Esentepe Mahallesi, Talatpaşa Caddesi, No:5/1, Levent, Şişli, İstanbul
Phone: 0212 924 24 10


VISITOR CLARIFICATION TEXT



This clarification text has been prepared by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi (“KOLEKTİF HOUSE”), as the data controller, within the scope of Article 10 of Law On The Protection Of Personal Data No. 6698 (“Law”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Disclosure Obligation.

In order to provide security in KOLEKTİF HOUSE's branches ("Offices"), personal data processing activities are carried out to track the entry and exit of Members, Personnel of Members and Guests ("Visitors") through the Kolektif Gate application and KoMember Card. As KOLEKTİF HOUSE, we take the highest level of security measures in the processing and preservation of visitors' personal data, acting in accordance with the Constitution and the "Personal Data Protection Law No. 6698" and showing utmost sensitivity to ensure the security of personal data. With this text, we aim to fulfill our obligation to inform visitors about the purposes of processing personal data, legal basis and rights arising from the Law.

Visitors' name, surname, e-mail address, entry & exit time, entered and exited location & office informations and entered room informations are processed by KOLEKTİF HOUSE through the Kolektif Gate application and KoMember Card. These personal datas are processed automatically based on the legal grounds stated in Article 5 of the Law that "it is mandatory for the data controller to fulfill its legal obligations" and "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject".

These personal datas may be transferred to the Members who are the employers of the relevant person, KOLEKTİF HOUSE's business partners and/or suppliers, judicial authorities or relevant law enforcement forces, in order to resolve legal disputes or upon request in accordance with the relevant legislation. You can submit your requests within the scope of Article 11 of the Law, which regulates the rights of the person concerned, in the manner of the Application From, in accordance with the "Communiqué on the Procedures and Principles of Application to the Data Controller".


CONTACT DETAILS


Full Name and Title: Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
Web Address: https://kolektifhouse.co/
E-mail Address: [email protected] / [email protected]
CRS Number/Tax ID Number: 0575045826500018 / 5750458265
Adsress: Esentepe Mahallesi, Talatpaşa Caddesi, No:5/1, Levent, Şişli, İstanbul
Phone: 0212 924 24 10



DISCLOSURE TEXT AS PER THE PERSONAL DATA PROTECTION LAW NO. 6698

As Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi ("Company"), we are pleased that you have visited our website and shown interest in our Company and our products. You may be sharing your personal data with us due to your visit to, and the transactions you have made on, our website. Your personal data that you transfer to us and we save during your visit to our website are protected with utmost care and attention and processed in accordance with the data security rules in force in the country where our relevant unit is located and operating. Our website may also contain links or advertisements to the websites of other servers that do not have any data security statement.

Personal data within Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi are under the protection of the Company as the Data Controller. The Company takes the necessary technical and administrative measures by using its technological and infrastructural facilities to ensure that personal data is processed in accordance with the law and kept securely within the framework of the Personal Data Protection Law No. 6698 (the "Law").

We process your personal data in accordance with the procedures and principles stipulated in the Law and other laws. We process your personal data for specific, clear and legitimate purposes in accordance with the law and good faith, accurately and up-to-date when necessary. We ensure that we will retain your personal data only for the maximum period specified in the relevant legislation or required for the purpose for which they are processed, and in any case for the legal statute of limitations.

You can access more detailed information about the processing of your personal data that you share with Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi from the Personal Data Protection, Privacy and Cookie Policy (PDPL) on our homepage.


HOW AND FOR WHAT LEGAL GROUNDS DO WE COLLECT YOUR PERSONAL DATA?


We process your personal data when the processing of personal data is explicitly stipulated in the laws, when processing is necessary for the establishment of a commercial contract within the framework of the intended legal relationship between you and the Company, when processing is necessary for us to fulfil our legal obligations, when your personal data has been made public by yourself (to the extent that it is compatible with the purpose of public disclosure), when processing is necessary for the establishment, exercise, or protection of a right, when processing is necessary for the legitimate interests pursued by the Company, provided that it does not prejudice to your fundamental rights and freedoms.

We obtain your Personal Data through channels such as e-mail, related websites and mobile applications, through social media accounts that you allow Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi access, verbally through voice recording via the Kolektif House switchboard system, electronically and through the call centre channel or physically by mail / cargo.

We process your personal data in accordance with your consent.


WHICH PERSONAL DATA DO WE PROCESS?


The following personal data will be processed by the Company automatically in electronic environment depending on your express consent in accordance with Article 5 of the PDPL.


  • Identity Details: Name-Surname, Title, Date of Birth, Identity Number, Tax Identification Number and Details, CRS Number, REM Address
  • Contact Details: Mobile Phone Number, Landline Phone Number, E-mail Address
  • Transaction Security Information: Your Device Information, Device ID, IP Address Information, MAC Address, Wireless Connection Data, Operating System Type and Version, Application Version
  • Audio Recording Details: If you communicate with the call center, your voice recording

OUR PURPOSES OF PROCESSING YOUR PERSONAL DATA


The personal data obtained from our customers within the scope of an order is processed by the Company limited to the purposes of delivering the order and related documents to you, performing the contract entered into between you and Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, following up other processes related to the contract, planning and execution of the activities necessary to increase the user experience of the products and services offered by the company and to recommend and promote them to the relevant persons by customising them according to the tastes, usage habits and needs of the relevant persons, ensuring the legal, technical and commercial business security of the Company and the relevant persons who have a business relationship with the Company, conducting advertising/campaign/promotion processes, conducting marketing analysis studies and conducting marketing processes of the products, within the scope of performing the contract related to the service provided by the Company.


TRANSFER OF YOUR PERSONAL DATA TO THIRD-PARTIES


Your personal data processed by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi may be shared with our domestic affiliates, shareholders, business partners, legally authorised public institutions and private persons in accordance with Article 8 of the Law, based on the legal grounds specified in Article 2 and for the purposes detailed in Article 3. For the same purposes and limited to these purposes, your personal data may be shared with our affiliates, shareholders and business partners abroad in accordance with Article 9 of the Law with your express consent.


YOUR RIGHTS UNDER THE PERSONAL DATA PROTECTION LAW


You have the following rights related to your personal data under Article 11 of the Law:


  • to find out whether personal data has been processed about you, and if so, to request information related thereto;
  • to find out the purpose of processing your personal data and whether they are used in accordance with their purpose;
  • to find out whether your personal data has been transferred domestically or abroad and to whom they have been transferred;
  • if your personal data has been processed in an incomplete and incorrect manner, to request for correction of them.

You may request that your personal data be deleted, disposed of or anonymised within the framework of the requirements provided for in the Law. However, we will evaluate your request and decide which of the deletion, disposal and anonymization methods is appropriate according to the circumstances of the concrete case. In this context, you can always request information from us about why we have chosen the method of disposal we have chosen.

If you suffer any damages due to unlawful processing of your personal data, you may request compensation for the damages suffered.

We will try to finalise your requests in your application without charge within 30 (thirty) days at the latest depending on the nature of the request, but if the transaction requires an additional cost for us, we may charge you the fee in the tariff determined by the Personal Data Protection Board.

You can submit your application regarding the processing of your personal data by filling out the "application form" on our website. In order to determine whether the application pertains to you and thus to protect your rights, we may request confirmation of whether the application is yours by replying to the e-mail address you have sent to us.

If you would like more information about the processing and protection of your personal data, you can always contact us.


CONTACT DETAILS


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
E-mail address:  [email protected] / [email protected]
Central Registration System Number: 0575045826500018
Address: Esentepe Mahallesi, Talatpaşa Caddesi, No:5/1, Levent, Şişli, Istanbul
Phone: 0212 924 24 10


EXPRESS CONSENT TEXT ON THE PROTECTION OF YOUR PERSONAL DATA


I hereby acknowledge, represent and warrant that I have been duly informed in accordance with the relevant legislation through the texts titled "Personal Data Protection, Privacy, and Cookie Policy" and "Disclosure Note in accordance with the Personal Data Protection Law" available at www.kolektifhouse.co, prior to the processing of my personal data, that my express consent is not a prerequisite for the provision of a product or service or for benefiting from a product or service, that I have been provided with clear and comprehensible information regarding all aspects of data processing that I have understood the purpose for which my personal data to be obtained will be used and that I have read and understood the relevant policy and documents in their entirety.

In this context, pursuant to the Personal Data Protection Law No. 6698 (the ''PDPL''), I hereby consent to the collection, recording, storage, retention for the period required for the purpose for which they are processed or as prescribed in the relevant law, modification, reorganisation, disclosure, transfer, acquisition, making available, classification of my personal data and my special categories of personal data, all kinds of transactions performed on them, such as preventing the use of the same, performance of some and/or all of these transactions by the data controllers approved by the Company, and, if necessary, sharing them with the relevant public institutions and organisations and third-parties home and abroad who are group companies, partner companies, consultants, shareholders or solution partners as required by business relations, either fully or partially, by automated or non-automated means as part of any data recording system, for the purposes and within the scope specified in the texts titled "Data Protection, Privacy, and Cookie Policy" and "Information Note in accordance with the Personal Data Protection Law" available on the website www.kolektifhouse.co.


Name and Surname:

Date:

Signature:


CONTACT DETAILS OF DATA CONTROLLER


Full Name and Title: Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
Web Address: https://kolektifhouse.co/
E-mail Address: [email protected] / [email protected]
CRS Number/Tax ID Number: 0575045826500018 / 5750458265
Adsress: Esentepe Mahallesi, Talatpaşa Caddesi, No:5/1, Levent, Şişli, İstanbul
Phone: 0212 924 24 10



PERSONAL DATA PROTECTION, PRIVACY AND COOKIES POLICY

Protection of personal data is an important issue for Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi ("Company") (https://www.kolektifhouse.co/). As a data controller, the Company adopts the principles stipulated by the PDPL in order to comply with the Personal Data Protection Law No. 6698 (the "PDPL"), and fulfils its obligations regarding the processing, deletion, destruction, anonymization, transfer of personal data, informing the data subject and ensuring data security. The Privacy and Personal Data Protection Policy prepared within this scope is made available to the real persons ("Data Subjects") whose personal data are processed.


1. Scope and Purpose of the Privacy and Personal Data Protection Policy


This Privacy and Personal Data Protection Policy sets out:


  • a. methods and legal grounds for collecting personal data;
  • b. principles to be applied to the processing of personal data;
  • c. which groups of persons' personal data are processed and which categories of personal data are processed in relation to these groups of persons (Data Categories) and sample data types;
  • d. in which business processes and for what purposes these personal data are used;
  • e. technical and administrative measures taken to ensure the security of personal data;
  • f. to whom and for what purpose personal data may be transferred;
  • g. retention periods for personal data,
  • h. profiling and segmentation;
  • i. what are the rights of the Data Subjects on their personal data and how they can exercise these rights;
  • j. how the Data Subjects can change their positive or negative preferences for receiving electronic commercial messages;
  • k. sharing personal data with public authorities;
  • l. cookie usage and management.

a. Methods and Legal Grounds for Collecting Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi collects personal data through websites, mobile applications of the websites, social media accounts, cookies, call centres, notifications received from administrative and judicial authorities, and other communication channels in audio, electronic or written form in compliance with the legal grounds specified in Article 5 of the Personal Data Protection Law No. 6698. These legal grounds include:


  • explicit provision in the laws;
  • necessity of processing personal data directly related to the establishment or performance of a contract, provided that it is limited to the parties to the contract;
  • personal data made public by the data subject themselves;
  • necessity of processing personal data for the legitimate interests of the data controller, provided that it does not prejudice to the fundamental rights and freedoms of the data subject;
  • necessity of processing personal data for the establishment, exercise, or protection of a legal right.

b. Principles Applicable to the Processing of Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi adheres to the following principles in the collection, processing, and analysis of personal data:


b.1 Compliance with the Law and Principles of Integrity

Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi will collect and process personal data in a lawful and fair manner, ensuring the protection of data subjects' rights. The principles of proportionality and necessity will be taken into account in carrying out these activities.


b.2. Purpose-Specific Limitation

Personal data may only be processed for the purposes defined before its collection. Additional changes to the purpose can only be made to a limited extent and with justification.


b.3. Transparency and Disclosure

Data subjects should be informed in detail before collection and processing of their personal data. Prior to data collection, data subjects should be informed about the following:


  • identity of data controller and its representative, if any;
  • purpose of processing personal data;
  • recipients of the processed personal data and the purpose of such transfers;
  • method and legal ground for collection of personal data;
  • rights of the data subject under Article 11 of the PDPL.

b.4. Data Economy


Before the processing of personal data, it should be determined whether the transaction is necessary to achieve the purpose and to what extent it is necessary. If the purpose is acceptable and proportionate, anonymous or statistical data may be used.


b.5. Deletion of Personal Data

Personal data that is no longer necessary is deleted, destroyed, or anonymized after the expiration of the retention periods stipulated by relevant laws and for the purposes of evidence.


b.6. Accuracy and Data Up-To-Dateness

Personal data must be accurate, complete, and up-to-date if it is is correct, complete and known. Inaccurate or incomplete data should be deleted, corrected, completed or updated.


b.7. Privacy and data security

Personal data should be stored and kept as confidential information. Personal Data should be protected and kept confidential on a personal level by taking necessary administrative and technical measures to prevent unauthorized access, illegal transactions, sharing, accidental loss, alteration or destruction.


c. Which Groups of Persons' Personal Data are Processed, and Categorization of Data Subject Groups of Persons


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi categorizes the data subject groups whose personal data are processed in its personal data processing processes and related activities as follows. However, personal data of other groups may also be processed in accordance with the personal data processing requirements stipulated in Articles 5 and 6 of the Personal Data Protection Law (the ''PDPL'') and within the legal grounds specified in this Personal Data Protection, Privacy, and Cookies Policy.


d. Data Categories and Sample Data Types


1.

a) Member Customer

  • Identity Information:   First name, last name, date of birth, national identification number,
  • Location Information: City, district related to residence and purchased product, notification address, if necessary, current location information
  • Contact Information: Mobile phone number, landline phone number, email address, company's notification address (if applicable), individual's residential address, postal code
  • Financial Information: Tax office and number, invoice details, payment card information
  • Customer/Member Information: Membership information, membership ID number, specific current code assigned to the member in the company's billing system
  • Customer/Member Transaction Information: SPurchased product(s), purchase amount, purchase date, call centre conversation records, consent for commercial electronic communication, campaigns/contests utilized, coupons used, order-related information
  • Risk Management Information: IP address
  • Transaction Security Information:  Password information
  • Marketing Information:Cookie records, targeting information, evaluations indicating preferences and interests
  • Audio and Visual Data: Call centre conversation records, camera recordings obtained in mandatory areas owned by the company
  • Legal Procedure and Compliance Information: Start and end time of the service provided, type of the service utilized, transferred data amount, consent for commercial electronic communication given by the Data Subject, membership agreement approved , corporate membership agreement, other legal texts and contracts enabling the use of services provided by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
  • Direct Marketing Information: Marketing-related SMS, email messages, or calls made by the call centre based on the consent for commercial electronic communication given by the Data Subject
  • Request/Complaint Management/Reputation Management Information: Records related to complaints and/or requests submitted by the Data Subject regarding the product or service purchased via the website, mobile application, social media accounts, or call centre, and the processes of evaluation or management of these requests

b) Guest Customer (users who make purchases on the website without registering as members))

  • Identity Information:  First name, last name, date of birth, national identification number,
  • Location Information: City, district of residence (delivery address for the purchased product made through [kolektifhouse.co]
  • Contact Information: Mobile phone number, email address, address, postal code, landline phone number
  • Financial Information: Tax office, invoice details
  • Guest Customer Transaction Information:  Purchased product(s), purchase amount, purchase date, call enter conversation records, consent for commercial communication, campaigns utilized, order-related information
  • Risk Management Information: IP address
  • Transaction Security Information:  Password information
  • Marketing Information:Cookie records, targeting information, evaluations indicating preferences and interests
  • Audio Data: Call centre conversation records
  • Legal Procedure and Compliance Information: Start and end time of the service provided, type of the service utilized, amount of data transferred, consent for commercial electronic communication given by the Data Subject, other legal texts and contracts enabling the use of services provided by [kolektifhouse.co]
  • Direct Marketing Information: Marketing-related SMS, email messages, or calls made by the call centre based on the consent for commercial electronic communication given by the Data Subject
  • Request/Complaint Management/Reputation Management Information: Records related to complaints and/or requests submitted by the Data Subject regarding the product or service purchased via the website, mobile application, social media accounts, or call centre, and the processes of evaluation or management of these requests
2.

Online Visitors

  • Transaction Security Information:  Password, mobile phone, e-mail password information
  • Legal Procedure Information/Risk Management Information: IP adsress
  • Legal Procedure and Compliance Information: Start and end time of the service provided, type of the service utilized, amount of data transferred
3.

The Person on Whose Behalf the Product Purchased will be Delivered

  • Identity Information:  First name, last name, date of birth, national identification number,
  • Location Information: City, district of residence (delivery address for the purchased product made through [kolektifhouse.co]
  • Contact Information: Mobile phone number, e-mail address, address, postal code, landline phone number
  • Financial Information: Tax office, invoice details
4.

Seller/Supplier/Seller Candidate/Seller or Supplier Employee or Representative

  • Identity Information:  National identification number, first name, last name
  • Contact Information: E-mail address, landline phone number, REM address, address, mobile phone number
  • Financial Information: Account Number, Tax Office, Tax Identification Number, tax board, IBAN Number
  • Legal Procedure and Compliance Information: Circular of signature, certificate of activity,
  • Special Categories of Personal Data/Legal Procedure Information:  Signature

e. In Which Business Processes and for Which Purposes Personal Data are Used


1.
  • Carrying out membership procedures;
  • Improving the services offered through the e-commerce platforms "https://www.kolektifhouse.co/" and "https://koplanet.kolektifhouse.co/marketplace'' [the ''platform''] operated by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, developing new services, and providing information related thereto;
  • For the purpose of the performance of the Membership Agreement entered into with the Member Customer, analysing the preferences, interests and needs of the Member Customers and providing special promotions, opportunities and benefits to the Member Customers who have given their consents to receive commercial electronic messages;
  • Conducting re-marketing, targeting, profiling, and analysis based on the express consents of the Member Customers, promoting and marketing applications, goods/products, and services according to the preferences and likes of the Member Customers;
  • Resolving Member Customer issues and complaints;
  • Improving the Member Customer experience on both the platform and mobile application;
  • Tracking accounting and purchasing transactions;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Making necessary arrangements to ensure that the data processed is up-to-date and accurate.
2.

Personal Data of Online Visitors

  • Processing of online visitors data as per the Law No. 5651;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Fulfilling legal obligations.
3.

Personal Data of the Person on Whose Behalf the Product Purchased will be Delivered

  • Carrying out product-delivery processes;
  • Tracking accounting and purchasing transactions;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Making necessary arrangements to ensure that the data processed is up-to-date and accurate,
  • Fulfilling legal obligations.
4.

Personal Data of Seller/Supplier/Seller Candidate/Seller or Supplier Employee or Representative

  • Conducting contract processes;
  • Tracking accounting and purchasing transactions;
  • Ensuring compliance with legal processes and regulations;
  • Responding to information requests from administrative and judicial authorities;
  • Ensuring information and transaction security and preventing misuse;
  • Making necessary arrangements to ensure that the data processed is up-to-date and accurate,
  • Fulfilling legal obligations.

f. Technical and Administrative Measures Taken to Ensure the Security of Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi is committed to taking all necessary technical and administrative measures to ensure the privacy, integrity, and security of personal data.
Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi takes necessary precautions to prevent unauthorized access to, misuse, unlawful processing, disclosure, alteration, or destruction of, personal data. Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi uses generally accepted security technology standards such as security firewalls and Secure Socket Layer (SSL) encryption when processing personal data. Additionally, when you send your personal data through the website, mobile application, or mobile site of Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, these data are transferred using SSL.
To ensure the prevention of unauthorized access to, unlawful processing of, personal data, and the preservation of personal data, Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi:


  • protects all areas on the website or mobile application where personal data are received with SSL;
  • establishes and implements access authorization and control matrices for its employees to prevent the unlawful processing of personal data collected through the website or mobile application;
  • conducts penetration tests and tests the system's resilience to unauthorized access to ensure that personal data are not accessed unlawfully;
  • ensures that personal data in paper form is stored in locked cabinets and accessed only by authorized individuals;
  • Personal data processed through cookies owned by third-parties from which services are received are deleted from the systems of these third-parties when the membership ends.

Although Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi has taken the necessary information security measures, in the event that personal data are damaged as a result of attacks on the platforms operated by the Company or the Company's system or in the hands of unauthorised third-parties, the Company shall immediately notify you and the Personal Data Protection Board and take the necessary measures.


g. To Whom and for What Purposes Personal Data may be Transferred;


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi only transfers personal data to third-parties in accordance with the purposes stated in this Personal Data Protection, Privacy, and Cookies Policy and in compliance with Articles 8 and 9 of the Personal Data Protection Law. In this context, Member Customer/Guest Customer data processed and the information about the person to whom the product purchased will be delivered are shared with the seller and the shipping company, and these data can also be accessed by the call centre if necessary. The information about the person to whom an invoice will be issued is shared with the shipping company for the purpose of delivering the invoice to the relevant person.

The mobile phone number and/or email address details of Member Customers/Guest Customers are shared with the commercial electronic communication infrastructure service provider based on the consent for commercial electronic communication, in order to promote and advertise based on shopping preferences, likes, and habits and to provide benefits and opportunities through commercial electronic communication.

Website or mobile application usage preferences and browsing history are shared with domestic and international business partners providing cookie services for segmentation purposes and for contacting Member Customers/Guest Customers based on their preferences and likes. Personal data transfers carried out within this scope take place through secure environments and channels provided by the relevant third-party.

Data related to Member Customers/Guest Customers are shared with research companies to enhance Member Customer/Guest Customer satisfaction and loyalty.

In addition, your personal data will be shared with our international business partners for the provision of business development services, statistical and technical services, and the conduct of customer relations.

If Member Customers/Guest Customers/Online Visitors contact Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi via the corporate Whatsapp line, since the Whatsapp platform is a service provided from abroad, they will have sent their personal data abroad. If Member Customers/Guest Customers/Online Visitors do not want to send their personal data abroad using Whatsapp, they can use other communication channels provided by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi.

The personal data transferred domestically and abroad as mentioned above are legally protected through provisions in compliance with the PDPL in our contracts, taking into account the fact that the counterparty of the legal relationship is the data controller or data processor.

When transferring personal information to countries outside of Turkey during information sharing as mentioned above, the data are transferred in accordance with this policy and as permitted by the applicable data protection laws.


h. Personal Data Retention Periods


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi retains the personal data it processes in compliance with the Personal Data Protection Law (the ''PDPL'') for the periods prescribed in the relevant legislation or as required by the processing purpose. Additionally, your personal data may be retained to the extent necessary for the implementation of the necessary defences in case of any disputes between you and the Company.

You can review our Cookies Policy for the retention periods of personal data obtained through cookies.


i. Profiling and Segmentation


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi processes the personal data related to Member Customers/Guest Customers in order to:


  • h.1. carry out profiling and segmentation for Member Customers/Guest Customers who have given their consents for receiving commercial electronic messages, in order to prepare more suitable contents, advertisements, promotions, and discounts according to their preferences.
  • h.2. carry out profiling and segmentation for Member Customers/Guest Customers who have not given their consents for receiving commercial electronic messages, in order to:
    • a. improve products (determining the most sold or unsold product categories);
    • b. organise campaigns for customer groups that have the potential to buy a certain product by making modelling by analysing their shopping preferences and uploading them to the system;
    • c. take actions to increase sales potential.

Within the scope of profiling and segmentation activities, the personal data of Member Customers/Guest Customers, such as name, surname, mobile phone, email, or address information, are not directly used. Instead, they are processed with Member Customer/Guest Customer IDs assigned to them. The use of Member Customer/Guest Customer IDs, or in other words, pseudonymized data, ensures the protection of the personal data of the Customer/Member. Member Customer/Guest Customer IDs are accessible only to the relevant individuals or departments within https://koplanet.kolektifhouse.co/. These IDs assigned to Member Customers/Guest Customers are stored encrypted in the system by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, and access to this section is limited to authorized individuals.


j. Rights of Data Subjects on Personal Data and How to Exercise These Rights


The rights that the data subjects have under Article 11 of the PDPL regarding their personal data processed by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi are listed below:


  • right to know whether their personal data are being processed;
  • right to request information if their personal data have been processed;
  • right to know the purpose of processing their personal data and whether they are used for their intended purpose;
  • right to know about the third-parties to whom their personal data are transferred home or abroad;
  • right to request the correction of their personal data if it has been processed in an incomplete and incorrect manner;
  • right to request the deletion or destruction of their personal data within the framework of the requirements stipulated in Article 7 of the PDPL;
  • right to request that the actions taken under sub-paragraphs (d) and (e) be notified to the third-parties to whom their personal data have been transferred;
  • right to object to any result against them that arises from the analysis of personal data exclusively through automated systems;
  • right to demand compensation in case of damages due to the unlawful processing of their personal data.

k. How Data Subjects can Change their Preferences for Receiving Electronic Commercial Messages


By accessing the "Communication Preferences" section at any time, you can change or update your preferences you have made regarding receiving commercial electronic communications when you became a member to the website or mobile application of the electronic commerce platforms operated by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi, or at any later time.

Terminating your membership does not mean revoking your consent to receive commercial electronic communications. Therefore, please ensure that you have completed all the procedures to revoke your consent.

Regarding cookie management, you can follow the steps specified in our Cookies Policy.


l. Sharing Personal Data with Public Authorities


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi may share your personal data related to your visits or membership to the electronic commerce platforms and mobile applications operated by it, as well as your traffic information such as browsing data, with public institutions and organizations authorized to legally request such information, to fulfil its obligations under company laws (in cases where there is a legal or administrative obligation to notify or provide information, including but not limited to combating crime, threat to state and public security).


m. Cookie Usage and Management


We use cookies on our website to monitor users' preferences. Cookies are small files that are left on your computer's hard drive. They simplify navigation and make the website much more convenient to use. Cookies also help us identify the most popular areas on our website. In this way, we can create the content of our websites to better meet your needs, so we can improve the service we provide to you. Cookies can also be used to determine if our website has been accessed from your computer before.

You can also use our website without cookies, you can prevent the storage of cookies on your computer's hard disk by selecting the * block cookies * setting in your browser settings. However, we would like to draw your attention to the fact that many browsers automatically accept cookies and if you do not accept cookies, your use of our website may be limited.


2.Requirements for Deletion, Destruction and Anonymization of Personal Data


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi retains the personal data processed through its website, mobile application, or mobile site in accordance with Article 7, 17 of the Personal Data Protection Law (the ''PDPL'') and Article 138 of the Turkish Penal Code, as well as for the periods required by the processing purpose. After the expiration of these periods, the Company will delete, destroy, or anonymize personal data in accordance with the Regulation on Deletion, Destruction, or Anonymization of Personal Data.

Deleting personal data by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi refers to making personal data inaccessible and unusable for the respective users. Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi establishes and implements an access authorization and control matrix at the user level for this purpose and takes necessary measures for the deletion process in the database.

Destroying personal data by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi refers to making personal data inaccessible, irretrievable, and unusable by anyone in any way.

Anonymizing personal data by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi refers to rendering personal data unattributable or non-identifiable to any real person, even if it is matched with other data.

Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi provides detailed information on the methods, technical and administrative measures taken for deletion, destruction, and anonymization within the scope of the Personal Data Storage and Destruction Policy prepared in accordance with the Regulation. In this policy, the time interval for periodic destruction required by the Regulation is six (6) months.


3. Changes to the Privacy/Personal Data Protection Policy


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi may make changes to this Privacy/Personal Data Protection Policy at any time. These changes will take effect immediately upon the publication of the modified Privacy/Personal Data Protection Policy. In order to be aware of the changes in this Privacy/Personal Data Protection Policy, necessary notifications will be provided to our members.


4. Obligation to Register with the Data Controllers Registry


Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi has registered with the Data Controllers Registry as specified in Article 16 of the Turkish Personal Data Protection Law (the ''PDPL''). Accordingly, the information and documents submitted to the Board for registration are as follows:


  • Identity and address information of Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi as the data controller and, if any, its representative;
  • Descriptions regarding the purpose of processing personal data;
  • Explanations about the groups of data subjects and their data categories;
  • Recipients or recipient groups to whom personal data may be transferred;
  • Personal data allowed to be transferred to foreign countries
  • Measures taken for personal data security;
  • Maximum time period required for the purpose for which personal data are processed.

VISITOR CLARIFICATION TEXT



This clarification text has been prepared by Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi (“KOLEKTİF HOUSE”), as the data controller, within the scope of Article 10 of Law On The Protection Of Personal Data No. 6698 (“Law”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Disclosure Obligation.

In order to provide security in KOLEKTİF HOUSE's branches ("Offices"), personal data processing activities are carried out to track the entry and exit of Members, Personnel of Members and Guests ("Visitors") through the Kolektif Gate application and KoMember Card. As KOLEKTİF HOUSE, we take the highest level of security measures in the processing and preservation of visitors' personal data, acting in accordance with the Constitution and the "Personal Data Protection Law No. 6698" and showing utmost sensitivity to ensure the security of personal data. With this text, we aim to fulfill our obligation to inform visitors about the purposes of processing personal data, legal basis and rights arising from the Law.

Visitors' name, surname, e-mail address, entry & exit time, entered and exited location & office informations and entered room informations are processed by KOLEKTİF HOUSE through the Kolektif Gate application and KoMember Card. These personal datas are processed automatically based on the legal grounds stated in Article 5 of the Law that "it is mandatory for the data controller to fulfill its legal obligations" and "data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject".

These personal datas may be transferred to the Members who are the employers of the relevant person, KOLEKTİF HOUSE's business partners and/or suppliers, judicial authorities or relevant law enforcement forces, in order to resolve legal disputes or upon request in accordance with the relevant legislation. You can submit your requests within the scope of Article 11 of the Law, which regulates the rights of the person concerned, in the manner of the Application From, in accordance with the "Communiqué on the Procedures and Principles of Application to the Data Controller".


CONTACT DETAILS


Full Name and Title: Kolektif House Gayrimenkul İşletmeciliği ve Hizmetleri Ticaret Anonim Şirketi
Web Address: https://kolektifhouse.co/
E-mail Address: [email protected] / [email protected]
CRS Number/Tax ID Number: 0575045826500018 / 5750458265
Adsress: Esentepe Mahallesi, Talatpaşa Caddesi, No:5/1, Levent, Şişli, İstanbul
Phone: 0212 924 24 10



The purpose of this platform is to contribute various social aids through establishing  a communication bridge between those who wish to provide voluntary support to adversely affected by the earthquakes that occurred in various provinces of our country on and after 6 February 2023. This platform is a social aid project that operates on the basis of cooperation and solidarity. Responsibility for every legal and factual relationship between earthquake victims and aid providers lies within the parties involved, and Kolektif House stands completely outside of these relationships and does not accept any legal liability. Kolektif House does not act on behalf of the earthquake victims or the aid providers and does not accept liability for their actions and transactions. Kolektif House is not a guarantor, endorser, or representative of any person on the platform. Kolektif House netiher verifies nor confirms the authenticity of the users or the aid providers, therefore; all users should conduct their own research. Kolektif House has the authority to suspend or remove the platform for any reason. Personal and commercial information submitted by aid providers to Kolektif House can be publicly published. The accuracy of the personal and commercial information declared in the entry form is within the responsibility of the person who fills out the form.